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Breakages are very rare (especially as we take such great care in packaging our wines) but can occasionally happen. If a breakage does occur, the courier will advise us and we will send a replacement. The courier should detect breakages and any package containing a broken bottle should never reach you. However it is possible that a breakage may not be detected prior to delivery so please check your wine for damage on receipt and let us know of any problems so we can investigate with the courier and get replacement wine to you. |
