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Your wines will usually be dispatched within 2 working days, and sometimes on the same day the order is placed, provided the goods are in stock. This may not be possible during busy periods or occasional holidays/office closures, although we will keep you informed at all times. You will be sent an email confirming your order has been received, and a further e-mail when your order has been dispatched. Delivery is normally the next working day after dispatch although this is not guaranteed, and during busy periods, or for destinations in the Scottish highlands or not on the U.K mainland it may take longer. Standard UK delivery options are un-timed and may take place at any time between 8 am and 6 pm Monday to Friday. It is not possible to specify a delivery time with these options. Premium services are available (at extra cost - please contact us) enabling you to specify delivery by a certain time - i.e. before 10 am or before noon - although again it is not possible to specify an exact delivery time. We advise customers not to select a standard un-timed delivery option if it is important to you that delivery takes place by a certain time - waiting in all day for a courier can be frustrating, and the courier will not normally give any prior indication of likely time of delivery.
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